Problem Solving
7-4 Xerox 4112/4127 EPS
User Guide
Online indicator does
not light even though
you instructed it to
print.
Is the interface cable disconnected? Turn the power switch off, unplug
the power cord from the power
outlet, and check the interface
cable connection.
For information about network
settings, refer to the System
Administration Guide.
Is the environment correctly set on the
personal computer?
Check the print driver and other
environment settings on the
personal computer.
Tray 5 (Bypass) printing
failed.
Is is correct paper loaded on the tray? Follow the instructions displayed to
load paper of the correct size and
instruct it to print again.
Refer to Loading Paper into Tray 5
(Bypass) on page 2-5.
Unsatisfactory print
quality.
Image defect. Refer to Image Quality Problems on
page 7-6.
Text prints incorrectly
(text is corrupted).
Non-standard fonts are used for
printing.
Check the application or print driver
settings.
Online indicator lights,
but copies are not
delivered with Online
still lit.
Data remains in machine memory. Cancel printing, or purge remaining
data.
Refer to Active Jobs tab on page 4-
2.
Cannot open or close
trays.
Did you open a cover or turn power off
during printing?
Turn the power off without closing
or opening a paper tray. Wait
several seconds and then turn the
power switch on. Make sure that
the machine is online (ready to
receive data) and then close or
open the paper tray.
Stapler faults – Refer to Stapler Faults on page 7-
53.
Symptoms Check Remedy
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