Double Image or Show Through
The output image repeats, has a ghosting effect or shadows with a replica of the
image.
Remedy:
Open, then fully close the Document Handler.
If your original is too thin place it face down and to the rear left of the document glass.
Place a sheet of blank paper on top of the original.
Skewed or Crooked
Remedy: Ensure that the paper tray guides are against the edges of the loaded paper.
Output is not straight but slanted at an angle.
Remedy:
Ensure that the paper loaded is within machine specifications. Go to the Paper and
Media tutorial for information on paper specifications and storage.
• Load a new ream of paper into the selected paper tray.
• Open the front door and check that there are no obstacles in the paper path.
• Go to the Jam Clearance topic for information on clearing the paper paths.
• Ensure that your original is loaded face down and to the rear left of the document
glass.
• Align your document with the edges of the glass.
• Check that your originals are flat and in good condition.
Uneven Density, Light or Dark Areas
Remedy: Access the Color Effects screen by selecting the Image Quality tab. Check
that the Shadow Suppression option is selected.
Output has inconsistent shading, one side of the document is faded the other side
not.
Remedy: Open, then fully close the Document Handler.
Unfused Toner Rubs Off
Remedy: Ensure that the paper loaded is within machine specifications. Go to the
Paper and Media section for information on paper specifications and storage.
Ink on the output is not permanent and smears, smudges and rubs off.
Remedy: Load a new ream of paper into the selected paper tray.
Misregistration or Image Shift
Remedy: Ensure that the paper tray guides are against the edges of the loaded paper.
10-33
Xerox
®
770 Digital Color Press
User Guide
Problem solving
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