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Xerox COLORQUBE 8870 User Manual

Xerox COLORQUBE 8870
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Troubleshooting
ColorQube 8570/8870 Color Printer
User Guide
170
Image Prints Too Light or Too Dark
Transparency Images are Too Light or Too Dark
Colors are Off or Wrong
Probable Causes Solutions
The selected print-quality mode is not ideal for the
print job.
Select the print-quality mode that best matches the
print job. For details, see Selecting a Print-Quality
Mode on page 165.
The media type is set incorrectly in the printer driver
or on the printer control panel.
When printing envelopes, labels, heavyweight stock,
or transparencies, specify the appropriate media type
and tray on the printer control panel before sending
the print job from the printer driver.
The selected media is unsupported or is inappropriate
for the print job.
Use Xerox-approved media. For details, see Supported
Paper Sizes and Weights on page 55.
Probable Causes Solutions
The wrong paper type is selected in the driver. Make sure Transparency is selected in the software
application or in the printer driver.
The wrong paper type is selected for the source tray. Verify that the Paper Type for the paper tray loaded
with transparencies set to Transparency.
You are using an unsupported type of transparency. Use only transparencies recommended for your
printer.
Probable Causes Solutions
One or more of the ink loader slots contains the
wrong color.
Check the ink in the ink loader to ensure that each
color is in the correct ink slot. For details, see Adding
Ink on page 127.
The color produced by the system is wrong or differs
from the color that it must match.
Change the color correction settings. For details,
see Adjusting Color on page 166, and Using
Color Corrections on page 102.
For more solutions, see the Online Support
Assistant for information about image quality
and color correction.
ColorQube 8570 printer:
www.xerox.com/office/CQ8570support
ColorQube 8870 printer:
www.xerox.com/office/CQ8870support

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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