Xerox COLORQUBE 8870 User Manual

Troubleshooting
ColorQube 8570/8870 Color Printer
User Guide
145
Printer is Powered On But There is No Power
CAUTION: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet
only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly
grounded outlet.
Cannot Print to the Printer with a Network Connection
Connectivity problems can prevent you from being able to print to the printer.
Probable Cause Solution
The power cord is not correctly plugged into the
outlet.
Turn off the printer, unplug it, wait 30 seconds, then
plug the power cord securely into the outlet. Turn the
printer on.
Something is wrong with the outlet the printer is
connected to.
Plug another electrical appliance into the outlet and
see whether it operates properly. If it does not, try a
different outlet.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
Use a power source with the specifications listed in
Electrical Specifications on page 182.
Probable Cause Solutions
The IP address the printer driver is using is not the
one currently assigned to the printer.
Note: If your printer is assigned an IP address
dynamically, your printer’s IP address may change
periodically even after you have installed the printer
driver.
1. Determine the IP address your printer is currently
using. For details, see Finding the Printer’s IP
Address on page 40.
2. Verify that the printer port is configured to the
same IP address or DNS name the printer is
using.
3. If necessary, configure the port to use the correct
IP address or DNS name.
4. To prevent the IP address from changing in the
future, you can do any of the following that
apply:
• Assign a static IP address to the printer. For
details, see Manually Assigning the IPv4 Address
on page 33, or Manually Assigning an IPv6
Address on page 37, whichever applies.
• Use a DNS server that allows you to specify a
name for the printer and then point the printer
driver to the name instead of the IP address.
Consult the system administrator for details.

Xerox COLORQUBE 8870 Specifications

General

Wi-Fi	-
Network ready	Yes
Security algorithms	HTTPS, SSL/TLS
Print technology	Laser
Maximum resolution	2400 x 2400 DPI
Time to first page (black, normal)	5 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum duty cycle	120000 pages per month
Recommended duty cycle	15000 pages per month
Page description languages	PCL 5c, PostScript 3
Maximum internal memory	2048 MB
Sound power level (standby)	24 dB
Display	LCD
Certification	EMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity	625 sheets
Total output capacity	350 sheets
Maximum input capacity	2200 sheets
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 220
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Bond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	107 W
Power consumption (printing)	252 W
Power consumption (PowerSave)	47 W
Package weight	35811 g
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Depth (imperial)	20.5 \
Width (imperial)	16 \
Height (imperial)	14.5 \
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.1x
Minimum storage drive space	160 GB
Compatible operating systems	HP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm
Dimensions (WxDxH)	406 x 521 x 368 mm