Page 11-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Troubleshooting
Non-Xerox Toner Cart You have used an
unauthorized toner
cartridge.
You must use a Xerox approved cartridge.
Operation Not Assigned The machine has no job
to handle.
Line Busy The remote fax did not
answer.
Try again. Contact recipient to ensure remote
machine is functioning correctly.
Line Error Your machine cannot
connect with the remote
machine, or has lost
contact because of a
problem with the phone
line.
Try again. If the problem persists, wait an hour
or so for the line to clear, then try again.
Or, turn the ECM mode on. Refer to “Fax Setup
Options” on page 6-19 for more information.
LSU Error A problem has occurred in
the LSU (Laser Scanning
Unit).
Try Power Off / Power On. Refer to “Powering
On the Machine” starting on page 2-14. If the
problem still persists, please call for service.
Memory Full The memory is full Either delete unnecessary documents,
retransmit after more memory becomes
available, or split the transmission into more
than one operation.
No Answer The remote fax machine
has not answered after
several redial attempts.
Try again. Contact recipient to ensure remote
machine is functioning correctly.
Poll Code Err. You have used an
incorrect poll code.
Polling Error The remote fax machine
you want to poll is not
ready to respond to your
poll.
Or, when setting up to poll
another fax machine, you
have used an incorrect
poll code.
The remote operator should know in advance
that you are polling and have the fax machine
loaded with the original document.
Enter the correct poll code.
No Developer Cartridge The toner cartridge is not
installed.
Install the toner cartridge. Refer to “Toner
Cartridge” on page 10-5.
DISPLAY MEANING SOLUTION
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