Contents 
 
4  Phaser 3010/3040 Printer 
  User Guide 
 
Moving the Printer ............................................................................................................................................................ 32 
4    Troubleshooting  35 
General Troubleshooting ............................................................................................................................................... 36 
Printer Does Not Turn On ...................................................................................................................................... 36 
The Printer Does Not Print .................................................................................................................................... 36 
Printer Resets or Turns Off Frequently ............................................................................................................. 37 
Printer is Making Unusual Noises ...................................................................................................................... 37 
Condensation has Formed Inside the Printer ............................................................................................... 38 
Paper Jams .......................................................................................................................................................................... 39 
Minimizing Paper Jams .......................................................................................................................................... 39 
Locating Paper Jams ............................................................................................................................................... 40 
Clearing Paper Jams ................................................................................................................................................ 41 
Print-Quality Problems .................................................................................................................................................... 46 
Solving Print-Quality Problems ............................................................................................................................ 46 
Controlling Print Quality ........................................................................................................................................ 50 
Paper and Media ....................................................................................................................................................... 50 
Using the Printer Setting Utility ................................................................................................................................. 52 
Adjusting the Fuser .................................................................................................................................................. 52 
Adjusting the Bias Transfer Roller ..................................................................................................................... 52 
Adjusting the Altitude............................................................................................................................................. 53 
Cleaning the Developer .......................................................................................................................................... 53 
Control Panel ...................................................................................................................................................................... 54 
Error Codes........................................................................................................................................................................... 55 
Getting Help ........................................................................................................................................................................ 56 
Error and Status Messages ................................................................................................................................... 56 
PrintingScout Alerts ................................................................................................................................................. 56 
Printer Setting Utility .............................................................................................................................................. 57 
More Information ..................................................................................................................................................... 57 
A    Specifications  59 
Printer Configurations and Options .......................................................................................................................... 60 
Available Configurations ....................................................................................................................................... 60 
Standard Features .................................................................................................................................................... 60 
Physical Specifications.................................................................................................................................................... 61 
Weights and Dimensions ....................................................................................................................................... 61 
Total Space Requirements .................................................................................................................................... 61 
Clearance Requirements ........................................................................................................................................ 61 
Environmental Specifications ...................................................................................................................................... 62 
Temperature ............................................................................................................................................................... 62 
Relative Humidity ..................................................................................................................................................... 62 
Elevation ....................................................................................................................................................................... 62 
Electrical Specifications .................................................................................................................................................. 63 
Power Supply Voltage and Frequency ............................................................................................................. 63 
Power Consumption ................................................................................................................................................ 63