Xerox Phaser 3610

Troubleshooting
120 Xerox
®
Phaser
®
3610 Black and White Printer
User Guide
Getting Help
This section includes:
• Error and Status Messages ......................................................................................................................................... 120
• Online Support Assistant ............................................................................................................................................. 120
• Information Pages ......................................................................................................................................................... 120
• More Information .......................................................................................................................................................... 121
Your printer comes with utilities and resources to help you troubleshoot printing problems.
Error and Status Messages
The printer control panel provides information and troubleshooting help. When an error or warning
condition occurs, the control panel informs you of the problem. Error messages warn you about printer
conditions, such as low supplies or doors open, that require your attention.
Online Support Assistant
Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to
solve your printer problems. You can find solutions for print-quality problems, paper jams, software
installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/3610support.
Information Pages
Your printer has a printable set of information pages. These include configuration and font information,
demonstration pages, and more.