Getting Started
Xerox Phaser 4600/4620
User Guide
25
Further Assistance
For any additional help visit our customer website at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, check Error Messages on page 104. If
the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know
the nature of the problem, the machine serial number, the fault code (if any) plus the name and
location of your company.
The machine serial number can be displayed by pressing the Menu button, then selecting Information
and then About this Printer. For further information about locating the serial number, please refer to
Locating the Serial Number on page 118.
Documentation
Most answers to your questions will be provided by the documentation that is supplied on CD with the
Phaser 4600/4620. Alternatively you can access the documents from www.xerox.com/support.
• Quick Use Guide - contains information about installing the machine and initial setups.
• User Guide (this document) - contains instructions and information about all the features on the
machine.
• System Administrator Guide - provides detailed instructions and information about connecting
your machine to the network and installing optional features.