Phaser® 5500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-73
Additional Resources
This topic includes:
â– "Support" on page 4-73
â– "infoSMART" on page 4-73
â– "Web Links" on page 4-73
Support
There is additional technical support available. You can access infoSMART Knowledge Base,
PhaserSMART Technical Support, Technical Support via email, driver downloads, and much
more.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also
includes useful links.
infoSMART
This is the same troubleshooting knowledge base used by Xerox Customer Support.
infoSMART Knowledge Base provides solutions for printer issues such as error codes, print
quality, media jams, software installation, networking, and more.
Web Links
Xerox provides many resources to help you learn more about your Phaser 5500 Laser Printer.
Use these web sites to obtain information about your printer:
Resource Link
To access PhaserSMART Technical Support, which
automatically diagnoses problems on your networked
printer and proposes solutions:
www.phasersmart.com
To access the infoSMART Knowledge Base (which is
used by Xerox Customer Support staff) to find solutions
for issues such as error codes, print quality, paper jams,
software installation, networking, and more:
www.xerox.com/office/5500infoSMART
To view technical support information for your printer
(including access to PhaserSMART Technical Support,
Technical Support via email, driver downloads,
documentation, videos, tutorials, and much more):
www.xerox.com/office/5500support
To link to a resource for tools and information such as
interactive tutorials, printing templates, helpful tips, and
customized features to meet your individual needs:
www.colorconnection.xerox.com
To order supplies for your printer: www.xerox.com/office/5500supplies
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