SSYYMMPPTTOOMMSS YYEESS//NNOO CCAAUUSSEE AANNDD AACCTTIIOONN
Copies are not made at the
desired size
If No, go to the next
symptom.
Yes Cause The document glass or the document cover is dirty.
Action Clean the document glass or the document cover.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is made of highly transparent material,
such as a transparency.
Action Place a white sheet of paper on the document before
copying.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is misaligned.
Action Load the document correctly.
If the problem is not solved, go to the next Cause and
Action.
Cause The document guides are in an incorrect position.
Action Load the document correctly, and align the document
guides with the edges of the document.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is a non-standard size.
Action Enter the document size, then copy.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is folded or bent.
Action Straighten and properly reset the document.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide 225
Troubleshooting