Xerox VersaLink C405dn User Manual

Symptom
Probable Causes Solutions
The high-voltage supply is
defective.
For assistance, go to the Xerox
®
Support website at www.xerox.
com/office/VLC405support.
Only one color is faded.
Toner cartridge is empty or
damaged.
Check the condition of the toner
cartridge and replace it if
necessary.
Color around the edge of printing
is incorrect.
The color registration is incorrect. Adjust the color registration. For
details, see details, refer to Color
Registration.
Stray black dots or white areas
(dropouts).
The paper is outside the
recommended specification range.
Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
There is debris on the rollers. Wipe the feed rollers with a clean
damp cloth to remove debris from
the rollers.
Note: Do not touch the
transfer roller or the
exposed end of the transfer
belt. Fingerprints can cause
print-quality issues.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
• Vertical black or color streaks or
multiple colored streaks or
lines.
• Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
Debris in the printer is dragging
against the toner before it is
fused.
Remove any debris or paper scraps
from the paper path under the
rear cover.
Xerox
®
VersaLink
®
C405 Color Multifunction Printer
User Guide
219
Troubleshooting

Xerox VersaLink C405dn Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Copy Resolution	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Duplex Printing	Automatic
Processor	1.05 GHz
Memory	2 GB
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria, Xerox Print Service Plug-in for Android
Standard Paper Capacity	550 sheets
Output Capacity	250 sheets
Monthly Duty Cycle	Up to 85, 000 pages
Display	5-inch color touchscreen
Print Speed	Up to 36 ppm
Scan Resolution	Up to 600 x 600 dpi
Connectivity	Ethernet, USB, Wi-Fi, Wi-Fi Direct
Maximum Paper Capacity	1250 sheets
Paper Sizes	A4, A5, A6, B5, Legal, Letter, Executive, Folio, Statement