PAPER TRAY WILL NOT CLOSE
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The paper tray does not fully close.
• If the tray is extended for legal-size paper, the tray
protrudes when it is inserted into the printer. For
more information, refer to Configuring Tray
Settings.
• Some debris or an object is blocking the tray.
• The tray is blocked by the table or shelf on which it
is located.
• If the paper lift plate at the back of the tray is not
locked down, replace the tray.
CONDENSATION HAS FORMED INSIDE THE PRINTER
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a
warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly.
PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
The printer has been sitting in a cold room. Allow the printer to operate for several hours at room
temperature.
The relative humidity of the room is too high.
• Reduce the humidity in the room.
• Move the printer to a location where the
temperature and relative humidity are within the
operating specifications.
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Xerox
®
VersaLink
®
C71XX Series Color Multifunction Printer User Guide
Troubleshooting