Xerox WorkCentre 3335 User Manual

General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
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To restart the printer:
1. Press Power Saver.
2. Touch Power Down.
3. To restart the printer, switch on the power switch.
Note: If restarting the printer does not resolve the problem, refer to Printer Fails to Power
On and Printer Resets or Turns Off Frequently.
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Probable Causes Solutions
The power switch is not turned on. Turn on the power switch. For details, refer to Powering On or
Off the Printer.
The power cord is not correctly plugged into
the outlet.
Turn off the printer power switch, and plug the power cord
securely into the outlet. For details, refer to Powering On or Off
the Printer.
Something is wrong with the outlet
connected to the printer.
• Plug another electrical appliance into the outlet and see if
it operates properly.
• Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match
the printer specifications.
Use a power source within the specifications for the printer.
For details, refer to Powering On or Off the Printer.
Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
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Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Turn off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then switch on the printer.
A system error occurred. Turn off the printer, then turn it on again. From the
printer control panel, access the Information Pages
menu, then print the Error History report. If the error
persists, contact your Xerox representative.
146
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
Troubleshooting

Xerox WorkCentre 3335 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	13 s
Scan to	E-mail, FTP, File, USB
Scanner type	Flatbed & ADF scanner
Output color depth	8 bit
Image formats supported	JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Faxing	-
Modem speed	33.6 Kbit/s
Auto-redialing	Yes
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	300 x 300 DPI
Fax speed dialing (max numbers)	200
Maximum duty cycle	50000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Printer management	IP Filtering, Secure IPP, SS, Secure HTTPS (SSL/TLS)
Internal memory	1500 MB
Processor frequency	1000 MHz
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Auto document feeder (ADF) input capacity	50 sheets
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Display	LCD
Product color	Blue, White
Market positioning	Business
Certification	CE Mark applicable to Low Voltage Directive (2006/95/EC), EMC Directive 2004/108/EC, FCC Part 15, Class B, FCC Part 68, GOST, GS Mark, R&TTE Directive 1999/5/EC, UL 60950-1/CSA 60950-1-07, 2nd Edition
Sustainability certificates	ENERGY STAR
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	700 W
Standard interfaces	Ethernet, USB, Wireless LAN
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Paper tray media types	Card stock, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4

Weight and Dimensions

Depth	420.6 mm
Width	414.6 mm
Height	449 mm
Weight	15510 g