MetroNet -Yealink Desk Phones T54W & T57W User Guide
Version 1.0
10.25.2021
36
Figure 16. Hold Icon
The phone ignores engaged audio device (handset or headset) and plays a beep tone in the
speakerphone (hands-free) mode by default. The SPEAKERPHONE key
will always
light up and the phone will beep softly every 30 seconds to remind you that you still have a call
on hold.
Note: When you have multiple calls on the phone and the current call is held, you can press the
corresponding line key to swap to the active call.
3.12.2 Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
1. Press the HOLD key again, corresponding line key or Resume.
• If multiple calls are placed on hold, select the desired call first.
Note: When you have multiple calls on the phone and the current call is held, you can select Swap
to swap to the held call.
3.13
Redirecting Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to another
phone.
3.13.1 Forwarding All Incoming Calls to a Contact
You can set up the forwarding type which enables your phone to forward all incoming calls to a
contact. There are three types of forwarding.
• Always Forward: Forwards all incoming calls immediately.
• Busy Forward: Forwards incoming calls when you are busy in a call.
• No Answer Forward: Forwards incoming calls when no one answers the calls.
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