User Guide for the VC120 Video Conferencing System
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2. Click Start to begin capturing signal traffic.
3. Recreate the error to be documented in the trace.
4. Click Stop to stop the capture.
5. Click Export to open the file download window, and then save the file to your local system.
You can also configure the count, bytes and filter type of the packet before exporting PCAP
trace. For more information, contact your system administrator.
To export a PCAP trace via the remote control:
Before capturing packets, you need to insert a USB flash drive to the USB port on the VC120
Codec to store packets. Make sure the USB feature is enabled.
1. Long press when the system is idle or during a call.
The display device prompts “Onekey-capture is running, press the Backspace key for 2s to
turn off it?”.
2. Long press for 2 seconds to stop capturing packets.
The packets are saved in the yealink.debug folder on your USB flash driver.
How to export system log?
We may need you to provide your phone configurations to help analyze your problems. You can
export the system log to a PC or designated log server.
To export the system log to a PC via web user interface:
1. Click on Settings->Configuration.
2. Mark the Local radio box in the Export System Log field.
3. Select 6 from the pull-down list of System Log Level.
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