Zebra MC55 User Manual

Maintenance & Troubleshooting 7 - 9
Four Slot Ethernet Cradle
Vehicle Cradle
Table 7-4 Troubleshooting the Four Slot Ethernet Cradle
Symptom Cause Solution
Battery is not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours. Tap Start >
Settings > System > Power to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC55 is not inserted
correctly in the cradle.
Remove the MC55 and reinsert it correctly. Verify charging is
active. Tap Start > Settings > System > Power to view
battery status.
Ambient temperature of
the cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0
o
C and 35
o
C.
During
communication, no
data was transmitted,
or transmitted data
was incomplete.
MC55 removed from
cradle during
communication.
Replace MC55 in cradle and retransmit.
MC55 has no active
connection.
An icon is visible in the status bar if a connection is active.
Table 7-5 Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
MC55 battery
charging LED does
not light up.
Cradle is not receiving
power.
Ensure the power input cable is securely connected to the
cradle’s power port.
MC55 battery is not
recharging.
MC55 was removed from
the cradle too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in approximately four hours and the 3600 mAh
battery charges in approximately six hours.
Battery is faulty. Replace the battery.
MC55 is not placed
correctly in the cradle.
Remove the MC55 from the cradle, and re-insert correctly. If
the battery still does not charge, contact customer support.
The MC55 battery charging LED slowly blinks amber when
the MC55 is correctly inserted and charging.
Ambient temperature of
the cradle is too warm.
Move to an area where the ambient temperature is between
0
o
C and 35
o
C.

Zebra MC55 Specifications

General

Brand	Zebra
Model	MC55
Category	Handhelds
Language	English