Maintenance & Troubleshooting 7 - 11
Trigger Handle
Table 7-8
Trigger Handle
Problem Cause Solution
Scan line does not appear
when trigger is pressed.
MC55 is not attached properly to the
Trigger Handle and is not making contact
with the connector.
Remove the MC55 from the Trigger
Handle and reinsert.
MC55 does not contain a scanning
application.
Load a scanning application on the
MC55. Refer to the MC55 Integrator
Guide.
Scanning application is not active. Start the scanning application.
MC55 Trigger Setting not installed or set
properly.
See Install Trigger Settings Software on
MC55 for instructions on installing the
software.
MC55 battery does not
charge when Trigger Handle
is placed in a cradle.
Trigger Handle is not properly seated in
the cradle.
Remove the Trigger Handle from the
cradle and reinsert.
Power is not available to the cradle. Ensure that power connections to the
cradle are connected properly.
Cannot print to printer. Printer cable not connected properly. Ensure cable is connected properly to
the printer and Trigger Handle.
MC55 does not wake from
suspend mode when trigger
is pressed.
The trigger only wakes the MC55 from
the suspend mode if a scanning
application is active.
Press a key on the MC55 to wake from
the suspend mode.
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