7 - 10 MC55 Integrator Guide
Four Slot Spare Battery Charger
Cables
Table 7-6
Troubleshooting the Four Slot Spare Battery Charger
Symptom Possible Cause Action
Battery not charging. Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s
power supply. The 2400 mAh battery fully charges in
approximately four hours and the 3600 mAh battery charges in
approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with
the contacts facing down.
Table 7-7
Troubleshooting the Cables
Symptom Possible Cause Action
MC55 battery is
not charging.
MC55 was
disconnected from AC
power too soon.
Connect the power cable correctly. Confirm main battery is charging
under Start > Settings > System > Power. The 2400 mAh battery
fully charges in approximately four hours and the 3600 mAh battery
charges in approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC55 is not fully
attached to power.
Detach and re-attach the power cable to the MC55, ensuring it is
firmly connected.
During data
communication,
no data
transmits, or
transmitted data
was
incomplete.
Cable was
disconnected from
MC55 during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not installed
or configured properly.
Perform setup as described in the Chapter 3, ActiveSync.
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