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Chapter 21 Troubleshooting

NWA3000-N Series User’s Guide

250

Table of Contents

About this User's Guide3
Document Conventions4
Safety Warnings6
- Table of Contents7
Contents Overview7
Table of Contents9
User's Guide17
PART I User's Guide17
Chapter 1 Introduction19
- Introduction19
- Overview19
- AP + Bridge20
- Applications for the Device20
- Mbssid21
- Management Mode22
- Ways to Manage the Device22
- Good Habits for Managing the Device23
- Hardware Connections24
- Leds25
- Starting and Stopping the Device26
Chapter 2 The Web Configurator27
- Overview27
- Access27
- The Main Screen29
- Title Bar29
- Navigation Panel30
- Warning Messages33
- Site Map33
- Object Reference33
- Tables and Lists39
Chapter 343
- Configuration Basics43
Chapter 4 Tutorials49
- Sample Network Setup49
- Tutorials49
- Set the Management Modes50
- Set the LAN IP Address and Management VLAN (Vlan99)51
- Set up Wireless User Authentication52
- Create the AP Profiles (Staff, Guest)54
- Rogue AP Detection57
- Rogue AP Containment61
- Load Balancing63
- Dynamic Channel Selection64
Technical Reference67
Part II: Technical Reference67
- Dashboard69
Chapter 5 Dashboard69
- Overview69
- What You Can Do in this Chapter69
- CPU Usage73
- Memory Usage74
- Monitor75
Chapter 6 Monitor75
- Overview75
- What You Can Do in this Chapter75
- What You Need to Know75
- LAN Status76
- LAN Status Graph78
- AP List79
- Station Count of AP80
- Radio List81
- AP Mode Radio Information82
- Rogue AP84
- Station List84
- Legacy Device Info85
- Legacy Device Info Add or Edit86
- View Log87
- View AP Log90
- About CAPWAP93
Chapter 7 Management Mode93
- Management Mode93
- Overview93
- CAPWAP and IP Subnets94
- Managed AP Finds the Controller94
- Notes on CAPWAP95
- The Management Mode Screen95
Chapter 8 LAN Setting97
Chapter 9 Wireless101
Chapter 10 Device HA117
- Overview117
- What You Can Do in this Chapter117
- What You Need to Know117
- Before You Begin118
- Device HA General118
- Active-Passive Mode120
- Edit Monitored Interface123
- Technical Reference123
Chapter 11 User127
- Overview127
- User127
- What You Can Do in this Chapter127
- What You Need to Know127
- Add/Edit User128
- User Summary128
- Setting130
- Edit User Authentication Timeout Settings132
- LAN Setting97
- Overview101
- What You Can Do in this Chapter101
- What You Need to Know101
- AP Management102
- Controller102
- Edit AP List104
- MON Mode105
- Add/Edit Rogue/Friendly List107
- Load Balancing108
- Disassociating and Delaying Connections109
- Dcs111
- Technical Reference113
- Device HA117
- AP Profile135
Chapter 12 AP Profile135
- Overview135
- What You Can Do in this Chapter135
- What You Need to Know135
- Radio136
- Add/Edit Radio Profile138
- Ssid142
- SSID List142
- Security List144
- MAC Filter List147
- MON Profile151
Chapter 13 MON Profile151
- Overview151
- What You Can Do in this Chapter151
- What You Need to Know151
- MON Profile152
- Add/Edit MON Profile153
- Technical Reference154
- Certificates157
Chapter 14 Certificates157
- Overview157
- What You Can Do in this Chapter157
- What You Need to Know157
- Verifying a Certificate159
- My Certificates160
- Add My Certificates162
- Edit My Certificates165
- Import Certificates167
- Trusted Certificates168
- Edit Trusted Certificates170
- Import Trusted Certificates173
- Technical Reference173
Chapter 15 System175
- Overview175
Chapter 16 Log and Report205
- Email Daily Report205
- Overview205
- What You Can Do in this Chapter205
- Log Setting207
- Log Setting Summary208
- Edit Log Settings210
- Edit Remote Server213
- Active Log Summary214
- File Manager219
Chapter 17 File Manager219
- Overview219
Chapter 18 Diagnostics229
- Diagnostics229
- Overview229
- What You Can Do in this Chapter229
- Packet Capture230
- Example of Viewing a Packet Capture File232
- Packet Capture Files232
- Wireless Frame Capture233
- Wireless Frame Capture Files235
Chapter 19 Reboot237
- Reboot237
Chapter 20 Shutdown239
Chapter 21 Troubleshooting241
- Overview241
- Power, Hardware Connections, and Leds241
- Device Access and Login242
- Internet Access244
- Wireless AP Troubleshooting245
- Getting more Troubleshooting Help249
- Resetting the Device249
Chapter 22 Product Specifications251
- Wall-Mounting Instructions253
Appendix A Log Descriptions255
Appendix B Importing Certificates273
Appendix C Wireless Lans287
Appendix D Open Software Announcements299
Appendix E Legal Information343
Index351

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