B-4 APPENDIX B: TECHNICAL SUPPORT
Support from Your Network Supplier
If additional assistance is required, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including
revision levels
■ Details about recent configuration changes, if
applicable
If you are unable to contact your network supplier, see
the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your network
supplier, technical support contracts are available from
3Com.
Contact your local 3Com sales office to find your
authorized service provider using one of these numbers:
Regional Sales Office Telephone Number
3Com Corporation
P.O. Box 58145
5400 Bayfront Plaza
Santa Clara, California
95052-8145
U.S.A.
800 NET 3Com or 1 408 764 5000
408 764 5001 (fax)
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