ABB AC500 - Repair Services and Replacement Devices; Service - Control Engineering

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G1 Introduction to AC500 1-26 AC500 / Issued: 07.2006
Services
Service - Control Engineering
ABB operates a Technical Support Center to assist with even the most difficult of problems.
• Consultation by phone (Helpline)
• Failure analysis and removal at the machine/installation
In order to provide the customer with qualified assistance, customers are requested to provide the
following:
• Provide all required application documentation and information.
• Provide access (if required) to the system being examined.
• Assign key individuals to assist as required.
For inquiries and orders, please contact:
ABB STOTZ-KONTAKT GmbH
Dept. STO/CPT, Control Engineering Helpline
Eppelheimer Straße 82
D-69123 Heidelberg
Postfach 10 16 80
D-69006 Heidelberg
Phone +49 6221 701-1444
Telefax +49 6221 701-1382
E-mail: desst-helpline.desto@de.abb.com
For further information about control engineering please also refer to our Internet Website
http://www.abb.de/stotzkontakt.
Repair services and replacement devices
The following services are also covered by our activities:
• Delivery of replacement devices
• Repair of defective devices and systems
Please contact your responsible sales office for your inquiry.