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4 Warranty Obligations
The service life of the device is 2 (two) years. The manufacturer's warranty for the device
and accessories is 2 (two) years. The warranty period starts from the date of the retail
sale of the device to the end customer.
Your country's laws regarding the sale of consumer goods may give you other rights.
This limited warranty does not apply to such rights.
The manufacturer guarantees proper functioning of all materials, accessories, and
assembly of AENO™ products provided that the operating rules set forth in the User
Manual of the device are followed during the warranty period.
For warranty replacement, the device must be returned to the retailer, along with the
receipt verifying the purchase.
The following is not considered a defect:
• new plastic odor emitted by the device during the first few days of use;
• change of color shade, gloss of equipment parts during operation;
• the need to replace consumables and wear parts that have become unusable as
a result of their natural wear and tear.
4.1 ASBISC Authorized Service Centers
You can find the full list of cities where the manufacturer's service is available at
aeno.com.
4.2 Warranty Service Procedure
If you discover a suspected fault or defect in the device, you should contact an
authorized service center before the expiration of the warranty period and provide the
following:
1. The device with a suspected fault or defect.
2. Original document confirming the purchase.
If there is no authorized service center, the customer should contact the store where
the device was purchased.