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Warranty service does not cover:
• Adjustments, setting, cleaning and other types of product maintenance as
specified in this document;
• Replacement of consumables (batteries, indicators bulbs, replacement brush
heads, etc.) as specified in this document.
4.3 Limitation of Liability
Products with manufacturing defects are subject to warranty service during the
warranty period. In this case, the warranty period is extended for a period equal to the
duration of the repair.
AENO™ products are not eligible for free warranty service if any of the following is
found:
• Damage caused by force majeure, accidents, negligence, intentional or careless
actions (omissions) of the customer or third parties;
• Damage caused by the effects of other objects, or by exposure to moisture,
dampness, extreme temperatures or environmental conditions (or their abrupt
changes), corrosion, oxidation, exposure to chemicals, as well as animals, insects
and their products of vital activity;
• If the device (or accessories) has been opened (the seals are broken), modified or
repaired by anyone other than an authorized service center or using
unauthorized spare parts;
• Defects or damage caused by improper use of the device, misuse, including use
contrary to the operation manuals;
• The device has been used with accessories or consumables (e.g., replacement
brush heads) of another manufacturer;
• Defects caused by the natural wear and tear of the goods, including casing,
batteries or operation manuals;
• The serial number (factory stickers), manufacturing date or model name on the
device casing have been removed, erased, damaged, altered in any way or are
illegible;
• Violation of the operating rules and conditions, as well as installation of the
device, set forth in the operation manual;
• Cracks and scratches, as well as other defects resulting from transportation,
operation by the customer or negligent handling on their part;
• Mechanical damage occurring after the device has been handed over to the user,
including damage caused by sharp objects, bending, compression, as well as
damage resulting from the fall of the device, etc.;
• Damage caused by nonconformity with the standards of power supply,
telecommunication, and cable networks or external factors.
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