G1369C LAN Interface User Manual 59
Getting Help 3
Agilent Support Information
Agilent Support Information
Reporting of Problems
If the LAN Interface Card shows problems in your system report it with
the following information (from the MAC- Label, see Figure 8 on page 18):
• Part number of the LAN Interface Card
• Board Revision Code, Vendor, Year and Week of assembly
• MAC address
• Installed firmware revision (if known or still accessable, see Figure 28
on page 41 or Figure 45 on page 55).
Agilent Web
Latest documentation or firmware updates for this product (Agilent
G1369C LAN Interface Card) can be obtained from the Agilent web side
http://www.agilent.com
> Life Sciences/Chemical Analysis
For firmware select “Technical Support”, then look for “Firmware for LC
& LC/MS”
For manual select “Library”, then search for G1369C and “manual”
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