Why are my Air Weigh BinMaxx weight readings inaccurate?
If your Air Weigh Scales calibration data falls outside acceptable parameters, recalibrate the scale. Also, examine the target distance and adjust it if it's significantly off. Check all cables if you don't have a printer. If there's a break in the circuits, a lack of power, or the scale still won't turn on with full power, contact Air-Weigh Support.
What to do if my Air Weigh BinMaxx Scales won’t turn on?
First, check the power supply to your Air Weigh Scales. Open the dash and find the ComLink, ensuring the wire harness leading to power is securely plugged in and all wires are unbroken. Also, check the wire harness at the back of the display for secure connection and unbroken wires. Use a voltmeter to test the power and ground circuits, ensuring at least 9.5 volts are entering the system. If circuits are broken, power is lacking, or the scale still won't turn on, contact Air-Weigh Support.
How to identify the causes of error messages on my Air Weigh BinMaxx?
If your Air Weigh Scales display an error message, consult the chart provided to determine the possible cause and solution.
What to do if lift data was not recorded by my Air Weigh BinMaxx?
If the error code on your Air Weigh Scales indicates an operator error, consult page 9 for instructions on performing smooth lifts to ensure lift data is recorded. If the target distance is incorrect, adjust it to the correct height. If lift data is still not being recorded, contact Air-Weigh Support.
Instructions for interacting with the scale's menu system.
Description of the scale's primary weight display screen.
Lists the items required to perform scale calibration.
Process to find average bin size and net weight for accurate calibration.
Steps to input empty and heavy calibration weights into the scale.
Procedure for performing the heavy weight calibration on the scale.
Procedure for performing the empty weight calibration on the scale.
Process to verify the accuracy of the scale after calibration.
Guidance on how to achieve precise weight measurements with the BinMaxx system.
How to view and interpret the weight and lift data on the display.
Explanation of the prompt that allows resetting lift and weight data.
Steps to manually reset lift and weight data on the BinMaxx scale.
Procedure to erase all stored lift and weight data from the BinMaxx scale.
Instructions on how to print recorded lift data from the scale.
Reference to the calibration section for setting up the scale.
Options to configure display units, brightness, and backlight timeout.
How to enable or disable the automatic reset prompt upon scale power-up.
Process for assigning a unique number to a truck for data organization.
How to set a Personal Identification Number to protect scale settings.
Options for setting up the printer port for reports or data streaming.
Procedure to set the correct date and time for printed records.
Steps to access the diagnostics menu for scale troubleshooting.
Details on SENSOR DATA and CALIB DATA options within the diagnostics menu.
Steps to troubleshoot and resolve issues with inaccurate weight readings.
Guide to troubleshooting power supply and connection issues for the scale.
Steps to diagnose and resolve issues where lift data is not being recorded.
Instructions for recovering or resetting a forgotten PIN for the scale.
Chart to identify error messages, their descriptions, and possible causes.
Terms and conditions governing product failures, defects, and coverage period.
Step-by-step guide for customers to initiate and process a warranty claim.
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