20
Section 4
Troubleshooting Your Scale
If your scale is not working correctly, the information in this section
canhelpyouidentifytheproblem.Ifyouareexperiencingdifculties,
call Air-Weigh Support at 1-888-459-3247 between 7 am and 5 pm
PST for help troubleshooting your BinMaxx scale.
Navigating the Diagnostics Menu
The diagnostics menu provides information about the scale that
can help you identify potential problems. If you are experiencing
problems, call Air-Weigh Support. Our staff will guide you in
troubleshooting your scale.
To reach and use the diagnostics menu, follow the instructions
below.
1. From the weight display, press ESC to reach the main menu.
2. Press▼untilDIAGNOSTICSisashing.PressOK.
3. You will see two options: DISPLAY and ECU. DISPLAY
contains information about scale such as the serial number,
the model number, and the software version. ECU contains
diagnosticsinformation.Press▼untilECUisashingand
press OK.
4. The display will show two options: SENSOR DATA and
CALIB DATA. See Diagnostics Menu Options below for a
description of the information available under these menu
options.
Troubleshooting | Navigating Diagnostics Menu