833
If an error code appears in the display that is not listed in the table, switch the e-fix off and on again. If an
error is not resolved by doing this, please contact your specialist dealer. Depending on the type of error, the
affected components may need to be sent to Alber for repair.
7. Storage, care, maintenance, disposal
7.1 Storage
If your wheelchair and the e-fix will be stored for an extended period (e.g. several months), please observe the following:
• Store the wheelchair according to the wheelchair manufacturer’s specifications.
• Protect the e-fix components with film in order to keep moisture out.
• Store the wheelchair and all e-fix components in a dry room. Ensure that no moisture penetrates into or drips onto the wheelchair or
e-fix components.
• Ensure that the wheelchair and e-fix are not continuously exposed to solar radiation (e.g. through windows).
• Ensure that unauthorised persons - especially children - do not have unsupervised access to this room.
• Follow the instructions for storing the battery pack in chapter 4.10
• The wheelchair and the e-fix components must be cleaned prior to recommissioning. In particular, it must be ensured that there are no
metallic particles on the charger plug [33], the control unit plug [23], or in the battery pack sockets [29].
• Check whether a safety inspection (see chapter 7.4) is required before recommissioning and arrange for said inspection if necessary.
7.2 Care
Water ingress can destroy the drive.
For this reason do not clean the individual components of the e-fix under running water or with a high-pressure
cleaner.
Ensure that no liquid or moisture reaches the wheel hub. Cleaning the e-fix is therefore a task that must be carried out with special care.
Please observe the following instructions in particular:
• Clean the surface of the wheels with a dry or slightly damp cloth.
• Never use scouring pads, abrasive detergents or aggressive chemicals to clean the components.
• Never clean the components under running water, for example, using a hose or a high-pressure cleaner. This can cause water ingress,
causing irreparable damage to the electronics.
Alber GmbH shall not be liable for damage caused by water inside the device.
Please note that such damage is not covered by our warranty.
7.3 Re-use
If your e-fix has been provided to you by your health insurance company and you do not need it any longer, please contact your health
insurer, Alber agent or authorised specialist dealer. Your e-fix can then be given to somebody else.
Before the e-fix is re-used, its safety must be checked. The brackets with which the e-fix wheels are attached to the wheelchair can be eas-
ily and quickly removed by your authorised specialist dealer or Alber agent and fitted to another.
In addition to the cleaning instructions given in chapter 7.1, before re-using the system the push rims and all externally accessible plastic
parts of the e-fix components need to be disinfected. To do this, use a detergent suitable for wet disinfection and adhere to the use
instructions.
7.4 Maintenance
In Germany, the maintenance of medical products is regulated by law in the Medical Device Directive (MPBetreibV), Section 7. According to
this law, maintenance measures, especially inspections and servicing, are required in order to ensure continuous safe and proper operation
of medical products.
Based on our market observations, an interval of two years has proven reasonable for maintenance of our products when used under normal
operating conditions.
This guideline value of two years may vary depending on the actual use of the product and the behaviour of the user. Checking the degree
of use and the user behaviour is the responsibility of the operator.
In any case, we strongly recommend that you clarify beforehand to what extent the cost of the maintenance work for our products is
covered by your health insurance provider, especially with regard to any existing contracts.
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