Note 2:
This password request is required or not according to the system management.
It is possible to activate the headset if this function is available on your set (see Activating
Headset Function on Logon ).
Results: Once the "LogOn" procedure has been accepted, the display screens depend on the
agent state:
- Pre-assigned agent:
___change-begin___
___change-end___
- Agent assigned and available in an open group:
___change-begin___
___change-end___
- Agent assigned and unavailable for an open group:
___change-begin___
___change-end___
- Agent assigned and available in a manually closed group:
___change-begin___
Chapter
2
)
2-2
!" #$
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