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Alcatel-Lucent OmniTouch Contact Center - Activating;Deactivating Skill by Skill

Alcatel-Lucent OmniTouch Contact Center
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Role: This function lets you activate or deactivate your ISM skills in the framework of the ACR
application.
Prerequisites: The set is in Idle set.
Press the navigation key (right arrow). The display shows:
___change-begin___
___change-end___
Figure 3.23: Idle set
3.9.1 Activating/Deactivating Skill by Skill
Procedure:
1. Press the "ACRMng" softkey. The following screen is displayed:
___change-begin___
___change-end___
Softkeys Use this function to:
Visual view all your skills one by one
Activa activate all your skills
De-act deactivate all your skills
Cancel return to the previous state
2. To have the list of all the skills, press the "Visual" softkey. For example, the following
screen is displayed:
___change-begin___
Chapter
3
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3-10
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