Alcatel-Lucent OmniTouch Contact Center - Manual Closing;Opening of a Group; Manual Closing of a Group

3.12 Manual Closing/Opening of a Group
3.12.1 Manual Closing of a Group
Role: This function lets you stop the CC calls to the group in which you are assigned.
Prerequisites: This function is available if the set has the "Close/Open" programmable key.
Procedure:
1. Press the "Close/Open" programmable key.
The following screen is displayed:
___change-begin___
___change-end___
2. Enter your password.
The following screen is displayed:
___change-begin___
___change-end___
3. To validate the request to close the group, press the "Apply" softkey.
The following screen is displayed:
___change-begin___
___change-end___
The icon associated with the "Close/Open" programmable key for the group in question
becomes .
Chapter
3
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3-16
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