Alcatel-Lucent OmniTouch Contact Center - Activating Headset Function on Logon

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Procedure:
1. Press the "LogOn" softkey. The following screen is displayed:
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2. Enter your identification number. The following screen is displayed:
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Note:
This password request is required or not according to the system management.
3. Enter your password.
It is possible to activate the headset if this function is available on your set (see Activating
Headset Function on Logon ).
Results: Once the "LogOn" procedure has been accepted, the display screens depend on the
agent state.
The results are the same as for the "LogOn without identification "(see Logon without
Identification (Fixed Agent) )
2.4 Activating Headset Function on Logon
Role: This function is used to activate your headset on your set.
Prerequisites: This function is accessible if your set has a programmable key with the
headset function and if the agent is assigned to a group for which the "Headset mandatory"
function has not been validated.
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