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Alcatel-Lucent OmniTouch Contact Center - Logon with Identification (Mobile Agent)

Alcatel-Lucent OmniTouch Contact Center
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- Agent assigned and available in a manually closed group:
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- Agent assigned and unavailable for a manually closed group:
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- Agent assigned and unavailable for an automatically closed group:
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2.3 Logon with Identification (Mobile Agent)
Role: This function lets you log on as an agent.
Prerequisites: This function is accessible if your set is idle, declared "Authorized phone set "
and not associated with an agent number.
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