EasyManua.ls Logo

Alcatel-Lucent OmniTouch Contact Center - Page 49

Alcatel-Lucent OmniTouch Contact Center
52 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Loading...
Role: This function lets you disconnect from the calls distribution system.
Prerequisites: A pre-assigned or assigned agent can log off the set when the set is in an
"Idle", "Wrap-Up" or "Pause" state.
___change-begin___
___change-end___
Procedure:
1. Press the "LogOff" softkey.
The following screen is displayed:
___change-begin___
___change-end___
2. Enter your password.
Note 2:
This password request is required or not according to the system management.
Results: Once the "LogOff" procedure has been accepted, the following screen is displayed:
After the "LogOff" procedure, the set returns to the business position.
___change-begin___
___change-end___
Note 3:
Depending on system configuration, the agent may not be allowed to disconnect the set if he is the last
assigned agent in the group.

  
   !" #$        
7-1

Related product manuals