Alienware AW3225QF User Manual

Troubleshooting | 97
Product specific problems
Cannot adjust
the lighting using
AWCC
Unable to configure
the features under
LIGHTING panel
Ensure that the supplied USB 3.2
Gen 1 (5 Gbps) upstream cable is
properly connected to your monitor
and computer.
Cannot adjust
the gaming
features using
AWCC
No SETTING panel • Check whether the signal cable is
plugged in properly. Re-plug the
signal cable as necessary.
• Reboot your computer.
Specific
symptoms
What you
experience
Possible solutions
Abnormal
thermal behavior
An error message
appears on the
screen
• Ensure that the monitor vents are
not blocked.
• Use the compressed air to clear the
dust particles or dirt from the vents.
• Refresh/update the monitor
firmware.
• Contact Dell for support.
Common
symptoms
What you
experience
Possible solutions

Alienware AW3225QF Specifications

General

Resolution	3840 x 2160 (4K UHD)
Panel Type	QD-OLED
Refresh Rate	240 Hz
Aspect Ratio	16:9
Color Gamut	99% DCI-P3
Speakers	No
Response Time	0.03 ms (Gray-to-Gray Min)
Brightness	1000 nits (peak)
HDR	VESA DisplayHDR True Black 400
Viewing Angle	178° (H) / 178° (V)
Connectivity	2x HDMI 2.1, 1x DisplayPort 1.4
USB Hub	Yes (USB 3.2 Gen 1)
Adjustability	Height, tilt
Adaptive Sync	Yes, NVIDIA G-SYNC Compatible