Alienware AW3225QF User Manual

98 | Troubleshooting
Universal Serial Bus (USB) specific problems
Specific
symptoms
What you
experience
Possible solutions
USB interface is
not working
USB peripherals are
not working
• Check that your monitor is turned on.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Turn off and then turn on the monitor
again.
• Reboot your computer.
• Some USB devices like external
portable HDD require higher electric
current; connect the device directly to
the computer system.
SuperSpeed
USB 5 Gbps
(USB 3.2
Gen 1) interface
is slow
SuperSpeed USB
5 Gbps (USB 3.2
Gen 1) peripherals
working slowly or
not working at all
• Check that your computer is
SuperSpeed USB 5 Gbps (USB 3.2
Gen 1)-compatible.
• Some computers have USB 3.2 and
USB 2.0 ports. Ensure that the correct
USB port is used.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot your computer.
Wireless USB
peripherals stop
working when a
USB 3.2 device
is plugged in
Wireless USB
peripherals
responding slowly
or only working as
the distance
between
themselves and
their receiver
decreases
• Increase the distance between the
USB 3.2 peripherals and the wireless
USB receiver.
• Position your wireless USB receiver as
close as possible to the wireless USB
peripherals.
• Use a USB-extender cable to position
the wireless USB receiver as far away
as possible from the USB 3.2 port.

Alienware AW3225QF Specifications

General

Resolution	3840 x 2160 (4K UHD)
Panel Type	QD-OLED
Refresh Rate	240 Hz
Aspect Ratio	16:9
Color Gamut	99% DCI-P3
Speakers	No
Response Time	0.03 ms (Gray-to-Gray Min)
Brightness	1000 nits (peak)
HDR	VESA DisplayHDR True Black 400
Viewing Angle	178° (H) / 178° (V)
Connectivity	2x HDMI 2.1, 1x DisplayPort 1.4
USB Hub	Yes (USB 3.2 Gen 1)
Adjustability	Height, tilt
Adaptive Sync	Yes, NVIDIA G-SYNC Compatible