ALLO NANO PBX - 3.2 Voice Files; 3.2.1 Uploading Voice Files

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You can delete an IP extension by clicking on the delete button of the IP extension from the list of
extensions displayed.
Important Note:
1. The Voicemail PIN password will be same as the password provided to the Extension while creating an
Extension. This will applies to both Analog and IP Extension. If you are trying to access or retrieve
Voice Message, use that particular Extension password.
2. If you have done any changes like adding, editing or deleting any option on the NanoPBX, APPLY
CHANGES tab in the top navigation bar will turns red, indicates that it is necessary to click on APPLY
CHANGES button for the changes to take effect.
3.2 Voice Files
What are Voice Files?
Voice Files are the pre-recorded audio files. This files can be used for IVR Playback (With or without
Keypress), or which can be used for Music on Hold (the music that a user hears when his call on hold).
These files can be recorded with any audio recording software, through the NanoPBX, or by hiring a
Voice Talent.
Example 1: Voice file without Key press
“Welcome to ACME Corp! If you know your party’s extension, please dial it now.
Example 2: Voice file with Key press
Press 1 for Customer Service
Press 2 for Billing
Press 3 for Shipping”
With the NanoPBX, you can either upload an existing voice file, or record your own. Accepted formats
are: GSM only.
3.2.1 Uploading Voice Files
Navigation: CREATE > Voice Files > Add Voice Files
To upload a Voice File, enter the Name and Description, and click the Browse button to select the pre-
recorded file from your computer. The file should be in GSM format. After this, you may enter Keypress
Information if you like (see Keypress section for more info). When done, press the Upload button.