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3.5.2 Accessing, Retrieving & Managing Voice Mail
The NanoPBX allows users to manage voicemail through voice messages in their phones. This section will
summarizes how to access, retrieve and manage voicemail and other settings.
The default feature code for accessing Voicemail is 800. After dialing this code, you will enter a basic
voice menu with the option to listen or forward messages and configure voicemail options. When
prompted, provide the appropriate Voice Mail number and the password, which is same as it was
configured in the Create > Extensions i.e. Extension # & Password.
While you listen to the recorded voice message you can use the following keys for navigation.
• 1 Read Voice mail Messages
• 3 Advanced options
o 1 Reply
o 3 Hear Message
o 5 Leave Message
• 4 Play previous message
• 5 Repeat current message
• 6 Play next message
• 7 Delete current message
• 8 Forward message to another mailbox
o 1 Use Voicemail number
o 2 Use Voicemail Directory
• 9 Save message in a folder
o 0 Save in new Messages
o 1 Save in old Messages
o 2 Save in Work Messages
o 3 Save in Family Messages
o 4 Save in Friends Messages
• * Help; during msg playback: Rewind
• # Exit; during msg playback: Skip forward
• 2 Change folders
• 0 Switch to new Messages
• 1 Switch to old Messages
• 2 Switch to Work Messages
• 3 Switch to Family Messages
• 4 Switch to Friends Messages
• 3 Advanced options