Appendix B: Video Streaming Troubleshooting
98
Modero S Series Touch Panels - Configuration & Programming Manual
Video Performance (Cont.)
Device
Typical
A/V Sync
(offset/
hr)
Typical
A/V Sync
Restart
Rate
Expected
Latency -
Typical
Expected
Latency -
Max
Notes:
MXA-MPL (Cont.)
MPEG2 N/A N/A N/A N/A N/A
H.264 <100ms ~ every
1-2hrs
1.5s 3s or more,
depending
on network
The MXA-UENET video accelerator cable (FG5968-74/75/76) is strongly
recommended for this application. Network congestion can cause video
glitches. AMX recommends the Modero X touch panel be installed behind
a smart Ethernet switch to filter unintended multicast packets reaching
the panel and consuming panel resources. Recommend maintaining
aspect ratio of source and following usage guidelines regarding window/
button placement.
• AAC <= 192Kbps @ 48KHz
• H.264 video 720p max (D1 for best results), < 30fps max and a
4Mbps bitrate
• UDP Transport protocol only (RTP not supported)
• Multicast and/or unicast addresses
•SAP disabled
May require transcoding to H.264 baseline profile and reducing
resolution/ frame rate/bit rate per recommendations above.
Recommend transcoding source material to MPEG2 if Audio/Video sync
issues still occur after following above guidelines.
Vision2
MPEG2 <100ms ~ every
1-2hrs
1.5s 3s or more,
depending
on network
The MXA-UENET video accelerator cable (FG5968-74/75/76) is
recommended for this application, especially HD streams.
Network congestion can cause video glitches. We recommend the panel
be installed behind a smart Ethernet switch to filter unintended multicast
packets reaching the panel and consuming panel resources.
Recommend maintaining aspect ratio of source and following usage
guidelines regarding window/button placement. Best results are
obtained with standard definition (NTSC or PAL) sources.
Minor audio/video irregularities may be noticed depending on network
performance, video source content, and window size. Note: Video frame
rate can be affected by network performance.
MPEG-2 video streaming Settings:
• MP2/MP3 audio <= 192Kbps @ 48KHz
• MPEG2 video 720p max < 30fps max bitrate of 8Mbps
• UDP Transport protocol only (RTP not supported)
• Multicast and/or unicast addresses
•SAP disabled
MAX-CSE
H.264 N/A N/A N/A N/A N/A
MPEG2 <100ms ~ every
1-2hrs
1.5s 3s or more,
depending
on network
Network congestion can cause video glitches. We recommend the panel
be installed behind a smart Ethernet switch to filter unintended multicast
packets reaching the panel and consuming panel resources.
Recommend maintaining aspect ratio of source and following usage
guidelines regarding window/button placement
Minor audio/video irregularities may be noticed depending on network
performance, video source content, and window size. Note: Video frame
rate can be affected by network performance.
MPEG-2 video streaming Settings:
• High quality preset profile (6Mbps/ MPEG2 CBR D1 Resolution)
• MP2/MP3 audio < 192Kbps @ 48KHz
• UDP Transport protocol only (RTP not supported)
• Multicast and/or unicast addresses
•SAP disabled
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