Argox X2000 - Troubleshooting Common Issues; Media-Related Problems; Ribbon-Related Problems

B. Problems on ribbon
Blinking Indicators READY and RIBBON
LCD display RIBBON OUT
Possible Problems Solutions Remarks
Ribbon has run out Supply the ribbon roll Does not apply to direct
thermal. If you use direct
thermal, set bit 1 of DIP
switch to OFF.
Ribbon jam Recover the jam not for direct thermal.
Ribbon sensor error Replace the ribbon
sensor
not for direct thermal.
C. Other Problems
Blinking Indicators READY
LCD display Possible Problems and Solutions Remarks
SERIAL IO ERROR . Inconsistent baud rate, format or
protocol between host and
printer
. Check bits 6 ~ 8 of DIP switch.
Refer to section 2 for DIP switch.
not for
Centronics
CUTTER FAILED . Check the media
. Check the connection between
cutter and main board.
. Call for service.
For X-2000+
and X-3000+
DIP switch bit 3
should be ON
for cutter.
MEMORY FULL . Check the graphics and soft fonts
fromhost.
. Make sure to delete the graphics
and soft fonts if they are no longer
used bythe application software.
(Refer to the Technical Rference
Manual for details).
Note:
After the problems have been solved, press CANCEL to continue printing.
D. Miscellaneous
The host shows “Printer Time out” .。 ♦
♦
1. Is the communication cable (parallel or serial) connected
securely to your parallel or serial port on the PC and to the
connector on the printer ?
2. Is the printer power turned on ?
If the power cord is connected, the power switch is at position
‘1’ and the power LED is still not illuminated, call for service.
The data has been sent, but there is no output from the printer.
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Check the active printer driver, it should be Label Dr. for your
Windows system and the label printer.
Check the emulation and the print (command) file.
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