AZI Sales/Customer Service 800-528-7411 or 602-470-1414 or support@azic.com Page 100 of 105
too low or solids
result too high
See section 8.1.2 Temperatures on
page 44 or call AZI for assistance.
Sample size too small or too
large
See section 8.1.4 Sample Size
See section 7.1 Performing a Test
Lift compensation too high
Decrease the lift compensation
percentage. See section 8.1.7 Lift
Ending criteria incorrect
Determine new ending criteria. See
section 8.1.3 Ending Criteria on
page 46 or call AZI for assistance.
stops increasing
See section 8.1.2 Temperatures on
page 44 or call AZI for assistance.
Ensure instrument is grounded from
case ground to earth ground. Call
Clean instrument. See section 11.1
Heat Chamber on page 95 and
section 11.3 Heater Cleaning on
Dirt or grime on pan support
See section 11.4 Pan Support on
page 97.
prematurely and
the result is 0%
moisture.
Possibly unstable balance.
Watch the weight displayed on the
main screen when instrument is idle.
If it appears to be unstable or
fluctuating greatly, call AZI for
Pan support is too low and
possibly touching balance
cover gasket.
instrument. Adjust position of set
screw between top of pan support &
pan support stem by spinning top of
pan support counterclockwise while
holding stem to prevent rotation.
moisture
sample ends
prematurely and
the result is 0%
moisture.
Ultra Low Moisture sample tare
is not being used.
Use Ultra Low Moisture sample tare
setting. See section 8.1.5 Tare
Test temperature too low to
evolve moisture from sample
Try a higher test temperature.
detection is not being evolved
Try a larger sample size. However, if
the sample size is too large, the
interior of the sample may be
shielded from the heater, preventing