AZI Sales/Customer Service 800-528-7411 or 602-470-1414 or support@azic.com Page 99 of 105
tare
Test chamber temperature
fluctuates/changes
Allow system to stabilize.
Dirt in heat chamber or under
pan support
Clean instrument. See section
11.1 Heat Chamber on page 95.
See section 11.2 Balance Shaft
Check on page 96.
Timing Problem
Possible hung internal process
Cycle power to instrument. If this
message recurs, call AZI for
failed
Internal instrument operating
system error
Cycle power to instrument. If this
message recurs, call AZI for
13. TEST RESULT PROBLEMS
vary too much
Test temperature incorrect
Determine new temperature/ending
criteria to use or
Use Parameter Expert to develop a
new Test Program on the MAX
®
4000XL or
Ending criteria incorrect
Increase sample size. See section
8.1.4 Sample Size Options on page
See section 7.2 Preparing Granular
and Powdery Samples on page 39.
Sample particles too large
too high or
solids result too
low
See section 8.1.2 Temperatures on
page 44 or call AZI for assistance.
Lift compensation too low
Increase the lift compensation
percentage. See section 8.1.7 Lift
See section 11.3 Heater Cleaning
Ending criteria incorrect
Determine new ending criteria. See
section 8.1.3 Ending Criteria on
page 46 or call AZI for assistance.