www.arkrayusa.com 21
Comparing the Control Solution Test Results
The test result of each control solution should be within the
range printed on the label of test strip vial. Repeat the control
solution test if the test result falls outside of this range. Out of
range results may occur due to the following factors:
Caution: If results continue to fall outside the range printed
on the test strip vial, the Test Strip and Meter may not be
working properly. Do not use your system and contact
Customer Service, 800.566.8558.
Note: The GLUCOCARD Shine Control Solution can
be purchased separately. Contact Customer Service,
800.566.8558, 24 hours a day, 7 days a week, US and Canada.
Situations
• When the control solution bottle was not
shaken well.
• When the meter, test strip, or the control
solution were exposed to high or low
temperatures.
• When the first drop of the control solution
was not discarded or the tip of the bottle
was not wiped clean.
•
When the meter is not functioning properly
.
• When the control solution is past the
expiration date printed on the bottle.
• When the control solution is past its
discard date (the date the bottle was
opened plus three (3) months).
• When the control solution is contaminated.
Actions
Repeat the
control solution
test by referring
to the “Notes”
on page 18.
Discard the used
control solution
and repeat the
test using a new
bottle of control
solution.
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