Arkray Glucocard Shine - Understanding Meter Error and Message Codes

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UnderstandingErrorandOtherMessages
A used test strip was inserted.
> Remove the strip and reinsert a new
test strip.
The blood or control solution sample was
applied before the
symbol appeared.
> Repeat the test with a new test strip
and wait until the
symbol appears
before applying the blood or control
solution sample.
The blood sample has abnormally high
viscosity or insufficient volume.
> Repeat the test using a new test strip.
There is a problem with the meter.
> Do not use the meter. Contact
Customer Service at 800.566.8559, 24
hours a day, 7 days a week, US and
Canada.
This error message may appear when
the wrong blood glucose test strip is
used instead of GLUCOCARD Shine
blood glucose test strip.
> Repeat the test with a GLUCOCARD
Shine test strip.