Chapter 4: Configure your Ethernet connection...................................... 23
Requirements................................................................................................................23
How to use this section............................................................................................... 23
Configure TCP/IP for Windows Vista............................................................................ 23
Configure TCP/IP for Windows 7, Windows 8, or Windows 10....................................24
Configure TCP/IP for macOS.........................................................................................24
Chapter 5: Operate the Data Gateway.................................................... 26
Set up your computer to use the Data Gateway......................................................... 26
Indicator lights for the DG3270....................................................................................26
Patterns: normal operation (LAN)......................................................................27
Patterns: normal operation (WAN).................................................................... 28
Cable modem startup sequence........................................................................28
Use the Reset button................................................................................................... 29
Reset the Data Gateway to factory defaults......................................................29
Chapter 6: Troubleshooting.....................................................................30
The Data Gateway is plugged in, but the power light is off.........................................30
I'm not getting on the Internet (all connections).........................................................30
I'm not getting on the Internet (Ethernet)...................................................................30
I'm not getting on the Internet (wireless)....................................................................31
My wireless Internet connection stops working sometimes........................................31
I can get on the Internet, but everything is slow.........................................................31
Appendix A: Glossary..............................................................................32
Touchstone DG3270 Data Gateway User Guide STANDARD Revision 1.1 4