1
1. Introduction
1.1. Warranty Policies
Associated Research, Inc., certifies that the instrument listed in this manual meets or exceeds
published manufacturing specifications. This instrument was calibrated using standards that
are traceable to the National Institute of Standards and Technology (NIST).
Your new instrument is warranted to be free from defects in workmanship and material for a
period of (2) year from date of shipment. You must complete the on-line registration at
www.asresearch.com/register or call 1-800-858-TEST ext. 0 to register over the phone
5-Year Program
All Associated Research instruments include the opportunity to extend the standard warranty
for up to a period of 5 years. Returning instruments to Associated Research for their annual
calibration and inspection will extend the instrument's warranty for an additional year. This
warranty is extendable for up to five years and annual returns must be made in succession
starting one year after the original purchase date. There are no additional costs for the 5 year
product warranty. The only annual costs to the customer are the standard calibration fees and
shipping costs. This extended warranty is non-transferable and is offered only to the original
purchaser. A return material authorization (RMA) must be obtained from AR before returning
this instrument for warranty service. Please contact our Customer Support Center at 1-800-
858-TEST (8378) to obtain an RMA number. It is important that the instrument is packed
properly for safe transport. Please contact our customer support center for proper instructions
on packaging. Damages sustained as a result of improper packaging will not be honored.
Transportation costs for the return of the instrument for warranty service must be prepaid by
the customer. AR will assume the return freight costs when returning the instrument to the
customer. The return method will be at the discretion of Associated Research.
3-Year Program
A 3-Year warranty is also available for instruments purchased and used in North America. All
costs for this warranty are paid with the initial purchase and include warranty coverage, annual
calibration and standard ground return freight for three years. However, unlike our 5-year
program annual calibration and inspection by Associated Research is not required.
Except as provided herein, Associated Research makes no warranties to the purchaser of this
instrument and all other warranties, express or implied (including, without limitation,
merchantability or fitness for a particular purpose) are hereby excluded, disclaimed and
waived.
Any non-authorized modifications, tampering or physical damage will void your warranty.
Elimination of any connections in the earth grounding system or bypassing any safety systems
will void this warranty. This warranty does not cover batteries or accessories not of Associated
Research manufacture. Parts used must be parts that are recommended by AR as an acceptable
specified part. Use of non-authorized parts in the repair of this instrument will void the
warranty.
To Next Page
Loading...
Need help?
General
