Appendix
103
Troubleshooting
If you have difficulty with your phone, please try the following
suggestions. For Customer Service, visit our website at
www.
telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the
cordless handset.
Make sure you plug the telephone line cord securely and firmly
into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least ten hours.
For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes
to charge the handset before it shows Low battery. See page 8
for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on
pages 8-10.
The display shows No line. I cannot get a dial tone.
Try all the suggestions, as mentioned above.
If the previous suggestions do not work, disconnect the
telephone line cord from your telephone and connect the
telephone line cord to another telephone.
If there is no dial tone on that other telephone either, your
telephone line cord may be defective. Install a new telephone
line cord.
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