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ATEL V810 Series
V810A and V810AD Data User Manual
V6.9, July 17, 2023
31
6. How do I perform a Factory Reset via the Direct Connect (WebGUI)
Device Management Portal?
Connect to your V810 Hotspot Wi-Fi and then launch the Direct Connect Portal
(http://192.168.0.1). Select About > Backup and Restore, click on Restore Factory Defaults.
7. Why can’t I connect to Wi-Fi after changing the Wi-Fi password?
Yo u r W i -Fi devices save the previously used Wi-Fi names associated with the passwords
used to access the Wi-Fi name. When you change the Wi-Fi password only for your V810
and keep the same Wi-Fi Name, the devices try to connect to your V810 using the Wi-Fi
name and previous Wi- Fi password saved, causing Wi-Fi authentication error.
To r es ol ve t he iss ue, from your device Wi-Fi settings, try “Forget” your V810 Wi-Fi SSID from
the network available list and re-connect again when the V810 SSID reappears.
8. Why can’t I access the https://192.168.0.1?
If you can’t access the Direct Connect Portal at https://192.168.0.1, check the following:
a) Ensure the correct URL, https://192.168.0.1, is entered or try http://192.168.0.1
b) Ensure your device is connected to your V810 Wi-Fi with the correct Wi-Fi name
(SSID) and password.
The default password for the Direct Connect Portal can be found on the device label
as well as the LCD screen display menu. If you have forgotten the password you
created, you will need to do a factory reset to restore the default settings on your
V810 by long pressing the RESET pinhole.
9. How can I manage my device?
There are two ways to manage your V810 device:
1. WebGUI (Direct Connect Management Portal)
a. Connect your PC and V810 device using Wi-Fi from the device, ethernet
cable or USB-C cable.
b. Using your Web Browser, visit 192.168.0.1
c. Log in to the Direct Connect. Your username is ‘admin’ and the password
can be found on the LCD display or on the device label on the bottom of
the device (under the battery cover).
d. Once you’ve logged in, you can manage the device.
2. ATRACS (Cloud/Remote Device Management)
a. Using a PC with Internet access (not necessarily the internet provided by
the device which is being managed), visit http://aags.a-tracs.com or
https://aags.a-tracs.com
b. Yo u need to create an account before you can login. For details, please
refer to the ATRACS user manual (go to ATEL’s website, www.ATEL-
USA.com or contact ATEL Customer Support for additional information).

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