Audi Q7 2018 - Online Roadside Assistance

Emergency call
(D Tips
If the emergency call is canceled due to a
poor connect ion, then the system a utomat i-
cally tr ies to connect again.
Messages
Applies to: vehicles with emergency call function
II Emergency call function : malfunct ion! Re-
stricted functionality . Plea se conta ct Service
If the indicator light t urns on and the message
appears, you can only make an emergency call
with restricted funct ion. For examp le, you can not
call the emergency call ce nter, but data may st ill
be t ransmi tt ed un der certa in circumstances/
Drive to an a ut ho rized Audi dea le r or a ut ho rized
Audi Serv ice Facility im media t ely to have t he
mal fun cti on cor recte d .
Ill Emergency call function : malfunction! Func-
tion unavailable . Please contact Service
If the indicator light tu rns on and the message
appears , you cannot make an eme rge ncy call.
Drive to an a utho rized Audi dea le r or a ut horized
Audi Serv ice Facility im media t ely to have t he
malfunc ti on corr ected.
Online roadside
assistance
Description
Applies to: vehicles with online roadside assistance
An online roa ds ide ass istance ca ll 1) is a com bina-
tion of dat a tr a ns mission a nd a pho ne ca ll. The
da t a tra ns m ission fr om your veh icle forwa rds im-
portant information to t he Audi service cente r,
such as the vehicle and posit ion data .
1
>
The availabili ty of t he services off ered depends on t he
country and may change over time.
202
Calling online roadside assistance
Applies to: vehicles with on line roadside assistance
Fig. 184 Front headlin er: onli ne roadside assistance but-
to n
Calling online roadside assistance
0
...
I
.,. Press t he button @ . The LED in t he but t on
tu rns re d . The o n line roadside assi st anc e ca ll is
placed .
.,. If you press t he but ton @ by mista ke, t hen
press it again . Or
.,. Select and confirm Cancel or End call in t he In -
fotainment system.
Audi incident assistance
A minor acciden t is detec t ed by t he vehicle elec -
trical system . You have the option of select ing
betwee n
Call online roadside assistance or Make
emergency call .
.,. Sele ct one of the op t ions a nd confi rm it by
pressing the control knob .
(D Tips
If th e roadside assistanc e call is ca nce led due
to a poor connec t ion, the n t he call m ust be
made aga in.