31
Troubleshooting
ATW-DR3120/ATW-DR3120DAN
Symptoms Causes and countermeasures Reference page
The power can’t be turned on. Confirm that the power cable is correctly connected. -
There is no voice output. The voice output level is low. Confirm that the transmitter/receiver channels are correct. p. 16,p. 23
Confirm that the power buttons of the transmitter/receiver are not turned off. p. 14
Confirm that the antennas are correctly connected. -
Confirm that all connected devices, such as a mixer, are correctly connected to the
receiver.
-
Confirm that the audio output isn’t set to the minimum level. p. 17
Confirm that the audio output levels of devices (such as a mixer) connected to the
receiver are not minimized.
-
Check the PIN code, AES-256, and HD mode settings. p. 18
Sound is distorted. Confirm that the audio output level isn’t too high. p. 17
Confirm that the volume of each connected device isn’t too high. -
There is unwanted noise. Sound drop-out occurs.
Confirm that there is no noise source, such as a fluorescent lamp or electric device,
near the receiver.
-
Confirm that multiple units are not being used simultaneously across different groups.
-
Confirm that the output jack of the receiver is correctly connected. p. 28
Confirm that the receiver isn’t taking power from an electrical outlet that is also being
used by another noisy device.
-
Confirm that other wireless systems nearby are not in use with the same frequency band.
-
Check the PIN code, AES-256, and HD mode settings. p. 18
ATW-DT3101/ATW-DT3102
Symptoms Causes and countermeasures Reference page
The power can’t be turned on. Confirm that batteries are in place. -
Confirm that batteries are not depleted. -
Confirm that batteries are inserted in the right direction. p. 9
There is no voice output. The voice output level is low. Confirm that the transmitter/receiver channels are correct. p. 16,p. 23
Confirm that the power switch is not turned off. p. 14
Confirm that RF Power isn’t off. p. 24
Confirm that the transmitter isn’t in mute mode. p. 25
Confirm that the transmission output of the transmitter is not too low. p. 24
Confirm that the microphone or the guitar cable is not disconnected (only for the
ATW-DT3101).
-
Confirm that the output volume of the musical instrument, such as a guitar, isn’t set
to the minimum level.
-
Confirm that the device connected to the input connector of the transmitter has been
set correctly (only for the ATW-DT3101).
p. 24
Confirm that the microphone capsule is connected properly (only for the ATW-DT3102).
p. 10
Sound is distorted. Confirm that the gain setting of the transmitter is not too high. p. 24
There is unwanted noise. Sound drop-out occurs.
Confirm that there is no noise source, such as a fluorescent lamp, LED lamp, or
electric device, near the transmitter.
-
Confirm that multiple units are not being used simultaneously across different groups.
-
Confirm that the transmission output setting of the transmitter is not too high. p. 24
Check the PIN code, AES-256, and HD mode settings. p. 25
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