Replying to an IM.............................................................................................................................
72
Missed IM counter and alert......................................................................................................................
72
Using the IM history..................................................................................................................................
73
Chapter 10: Tracking presence information.....................................................................
75
Chapter 11: Configuring Hearing Aid Compatibility........................................................
77
Chapter 12: About Hotline..................................................................................................
79
Chapter 13: Call History.....................................................................................................
81
Viewing the call history..............................................................................................................................
81
Viewing call history details........................................................................................................................
81
Adding an entry from the call history to your contacts list.........................................................................
82
Removing an entry from call history..........................................................................................................
82
Clearing all call history entries..................................................................................................................
82
Turning off call history...............................................................................................................................
83
Chapter 14: Using the Calendar.........................................................................................
85
Calendar Appointment Reminders............................................................................................................
85
Reviewing your appointments...................................................................................................................
85
Chapter 15: About Features...............................................................................................
87
Using the Features menu..........................................................................................................................
87
Feature Table............................................................................................................................................
87
Monitoring other extensions at a glance...................................................................................................
89
Assigning labels to pre-assigned (Autodial) numbers...............................................................................
89
Setting up automatic call back..................................................................................................................
90
Making an auto intercom call....................................................................................................................
90
Call Forwarding when your line is busy or if you don't answer.................................................................
91
Blocking your extension from displaying during calls................................................................................
91
Displaying your extension on outgoing calls.............................................................................................
92
Parking a call.............................................................................................................................................
92
Unparking a call........................................................................................................................................
93
Picking up a call to another extension......................................................................................................
93
Picking up a call to another call pickup group...........................................................................................
93
Picking up a call from your pickup group..................................................................................................
94
Calling someone in your intercom group..................................................................................................
94
Tracing a malicious call.............................................................................................................................
95
Recording a call........................................................................................................................................
95
Making a priority call.................................................................................................................................
96
Interrupting a call with a whisper page......................................................................................................
96
Visual alert for an encrypted call...............................................................................................................
97
Configuring simultaneous ringing for multiple phones using EC500.........................................................
97
Extending a call to your cell phone (EC500)....................................................................................
98
Chapter 16: About the Team button..................................................................................
99
Answering an active call on a monitored extension..................................................................................
99
Speed dialing to a monitored extension....................................................................................................
100
Setting the ringtone for Team Button........................................................................................................
100
Chapter 17: Limited access during failover......................................................................
101
Chapter 18: About locking and logging in to and out of your telephone......................
103
Locking and unlocking your telephone......................................................................................................
103
Logging in to your deskphone extension..................................................................................................
104
Avaya one-X
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Deskphone SIP 9621G/9641G user guide for 9600 Series IP deskphones August 2012 7